Privacy Policy
Last updated: January 1, 2025
Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read it carefully. By using our services, you agree to the practices described in this policy.
1. Information We Collect
Account Information
When you register, we collect your name, email address, phone number, and password. This information is required to create and manage your account.
Usage Data
We automatically collect information about how you interact with our platform — including pages visited, courses accessed, test scores, time spent, and device/browser information.
Payment Information
Payment transactions are processed by our third-party payment providers. We do not store your full card number or CVV. We only retain order confirmation and transaction IDs.
Communications
If you contact us via email or support chat, we retain those messages to handle your request and improve our services.
2. How We Use Your Information
- Create and manage your account
- Deliver course content and track your progress
- Process payments and send receipts
- Send important service updates and notifications
- Respond to your support requests
- Improve our platform through analytics
- Comply with legal obligations
5. Data Security
We implement industry-standard security measures including HTTPS encryption, hashed passwords, and restricted database access. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your data
- Object to or restrict processing of your data
- Receive a copy of your data in a portable format
To exercise any of these rights, please contact us at the email provided below.
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our platform. Continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to us:
Email: [email protected]
Platform: Our Platform